What is Onboarding? Three Steps in the onboarding process

In the labor market, there are many employees who worry about not being able to integrate into the new working environment. Therefore, some human resource managers have used the onboarding process to help employees get acquainted and integrate into the environment quickly. So what is Onboarding? What are the benefits of the onboarding process in human resources? In this article, SMART SOLUTION FOR BUSINESS COMPANY LIMITED (S4B Vietnam) will share tips for 85% of new employees to integrate easily and stay long with the company.

1. What is Onboarding?

What is Onboarding? Onboarding is a human resources industry term that refers to activities that help new employees quickly integrate into a new environment. This is considered a necessary integration training process for new employees. From there, it helps new employees acquire more knowledge, communication methods, and appropriate behavior. The faster new employees integrate, the more they will contribute to the organization.

According to the latest recruitment statistics report, a company without a systematic Onboarding program will cause 4% of employees to try for one day and then quit.

2. Three Steps in the onboarding process

The onboarding process is an important path between recruitment and training. The process includes supplementary activities to help new employees better understand the position and job requirements they are undertaking. Below are 3 steps in the standard onboarding process that can be applied to every business:

2.1 Pre-onboarding

This is the first stage of the onboarding process. Pre Onboarding begins as soon as a candidate agrees to accept a job offer. Administrators need to prepare the necessary procedures so they can start working at the company.

Activities that begin the Pre-Onboarding process include:

  • Send detailed emails about information about the organization (company achievement information, documents, company organizational chart).
  • There are personnel to support new personnel: Share, ask and answer candidates’ questions such as attire, lunch, parking area,…
  • The human resources department prepares seats and necessary equipment such as computers, notebooks, pens, labor contracts, etc.
  • Prepare job information and arrange a sharing session about corporate culture for employees.

3 steps toward a more structured onboarding

2.2 First day of work

The second phase of the onboarding process is welcoming new employees on their first day of work (Orientation). A noteworthy point is that the new employee does not yet know anyone in the organization and does not know how to perform daily work. Therefore, new employees need to be provided with orientation (Orientation Day) to start adapting.

Enterprises provide integration training for new employees. They need a clear picture of the organization before starting their work. Most new employees are excited about their new jobs. Therefore, this time should be less than a week.

2.3 Time after the employee has worked

New employee training sessions should combine on-job-training and mentoring activities. If fully equipped with professional knowledge, new employees will develop better capabilities at work and improve performance. Understanding a business’s products and services and skillfully implementing specialized skills are factors that help increase sales quickly.

The frequency of training for new employees should be regular but does not need to be continuous. This helps maintain employees’ love and positive attitude toward the company. They will be more responsible and proactive in completing assigned goals. Integration training contents often carried out by the HR department include:

  • What are your roles and responsibilities in your job position?
  • The tools companies have available are suitable for their work.
  • Courses and corporate learning accounts offered.
  • Carry out post-training testing and evaluation to ensure new employees have grasped the conveyed content.

In addition, paying attention to new people not only helps them get used to the workload but also helps them adapt more quickly to new working environments and proactively learn and communicate.

Note: The probationary period should last 2 – 3 months so that the business can clearly understand the candidate’s aspirations and capabilities. From there, evaluate the possibility of long-term commitment and suitability for the job.

Tips for the Best Employee Onboarding Process

3. Some notes about Onboarding

Onboarding is not difficult if human resource managers pay attention and master the following issues:

  • Onboarding time should not be too long. Depending on the location, there should be an appropriate onboarding time.
  • Completely and accurately convey information about the organization as well as working culture.
  • The human resources department plays an important role in Onboarding activities.
  • Set goals for new employees corresponding to job positions.
  • Clearly identify the positive impressions the business wants to leave on new employees.

Above is a sharing of what the concept of Onboarding is? Human resource managers can rely on the above content combined with business characteristics to build the most suitable employee integration process for workers.

S4B Vietnam

  • Address: Unit 602A, Tower A, Handi Resco Office Building. 521 Kim Ma Street, Ba Dinh District, Hanoi
  • Tel: + 84 24 3974 4181
  • Email: service@s4b.com.vn

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